TELECOMMUNICATIONS PARTNER

Mobily
Etihad Etisalat (Mobily) was established in 2004 by a consortium led by Etisalat, the UAE based telecom conglomerate. Mobily is the official brand name of Etihad Etisalat, renowned as the second mobile service provider in the Kingdom of Saudi Arabia. The network, with its fully meshed connectivity and ample capacity, covers more than 13,800 km across more than 35 major cities and provides up to 100Gbps in addition to the service integration. The network has been expanded to connect neighboring countries such as Yemen, the United Arab Emirates, Bahrain, Qatar, Kuwait, Jordan, and more countries will be added in near future.
 

Neqaty

Neqaty programme is considered the largest loyalty and rewarding programme and the first of its kind that is operated by the leading Telecom Operator Mobily, not only in Kingdom of Saudi Arabia but in the Middle East and MENA region. Neqaty programme started back in 2007 as a way to say “thank you” to all Mobily customers for being with Mobily, for using and appreciating the many service offered, as a mean to provide our customers more value for the money they spend with Mobily and to give them the benefit of the “Reward” of their choice from Mobily services or at more than 50 brands across KSA.

 

Falconflyer members located in the Kingdom of Saudi Arabia and Neqaty members can now redeem their Neqaty Points for Gulf Air Falconflyer Miles which can be used to buy redemption tickets, upgrades & etc…..

 

Earn Miles

To convert your Neqaty Points into Falconflyer Miles, you must have 5,000 points or more into your Neqaty account, holding a valid Falconflyer membership account and must visit Mobily website to redeem your points and complete the redemption process.

How It Works:
•  Visit Mobily website on www.mobily.com.sa
•  Sign into Mobily website (My Mobily).
•  Go to Neqaty from the menu.
•  Under Neqaty you will have option to redeem with Neqaty
•  Click on “Points Redemption”, then scroll down to “Exchange your Neqaty points with Gulf Air Falconflyer Miles”.
•  Select from option how many points to convert (this depends on your Neqaty points balance).
•  Enter your Falconflyer membership number to transfer points.
•  A one-time password will be sent to you by SMS, enter the PIN code for redeem validation.
•  Click on redeem.

 

Earning structure of Falconflyer Miles with Negaty Points conversion:

Levels

Accumulated Negaty Points

Falconflyer Miles

6

5000

2500

7

7500

4000

8

10000

6000

9

15000

10000

10

20000

15000

11

25000

19000

12

30000

23000 
Raqi, VIP and Staff only

 

Claim Missing Miles

In case of any lost miles transaction, members should call Mobily Call Center on 1100 to make the claim.

 

Contact Details

For any queries, members shall call Mobily customer care on 1100 for assistance.