FAQs

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Most frequently asked questions

Q: Where can I get an explanation of the fare rules?
A: Fare rules are clearly indicated in the “Review Details” page of the booking process; make sure that you also click on the “Detailed” fare rules link

Q: How can I get the best deal on flights?
A: Special offers are regularly published on www.gulfair.com so make sure you visit the website frequently. Please note that low fares are subject to availability and it is advisable to book early.

Q: Why has my credit card been rejected?
A: While we accept nearly all credit cards there are occasionally times that, due to our high security standards online, some credit cards may be rejected. This is to protect our customers. Please check that you have filled in all the correct card information and if you are still unable to book, please try with a different card. Should the latter fail to be accepted to complete a booking, please contact us.

Q: Do I have to pay at the same time that I book the ticket online?
A: Yes and the ticket will be issued in a matter of seconds. This also helps us offer the best fares over the web.

Q: Where can I check my itinerary?
A: Please visit the "My Booking" section of the website to check your itinerary.

Q: How much is my checked baggage allowance?
A: Your checked baggage allowance varies depending on your class of travel. You might also be eligible to more allowances if you are a member of the Gulf Air Frequent flyer programme. Please follow this link to find more details about baggage allowances.

Q: I’m travelling with a medical passenger. What are the requirements for booking with Gulf Air?
A: Please find all required information at the Medical Cases page of the website.

Q:

What is the contact number for Gulf Air?