Redemption Rules | Gulf Air
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Gulf Air  > Falconflyer  > Miles  > Redeem Miles  > Redemption Rules

 Redemption Rules 

Redemption Rules

  • The earliest you make a redemption booking, the greater the chance of booking a seat on the flight of your choice.
  • During holidays and busy periods, the availability of free flights will be restricted due to higher demand. 
  • Late redemption reservations may result in late booking charges for some of our members.
  • Redemption tickets are for fixed flights and are not re-routable or endorsable.
  • Open status tickets are not permitted.
  • There is no limit to the number of changes a Falconflyer can make to their bookings. However, the specified fee applies to each change.
  • Free flight bookings that are not cancelled in accordance with the specified time limits will result in the full forfeiture of the redeemed miles for Blue members.
  • New “No Show” rule has been implemented on redemption tickets exclusively for Gold and Silver members.
  • Falcon Gold redemption tickets and free upgrades are not eligible for Sleeper Seat service. Sleeper Seats booking are only available for Falcon Gold passengers holding  J Class- full fare tickets. 

Redemption rules for Gold and Silver members

Silver and Gold members are allowed to rebook and reissue the redemption ticket in case of a flight no-show provided they pay a service fee for the rebooking*:

SILVER / GOLD / LIFE GOLD

USD ($)

MILES

GCC & Middle East

40

6000

Asia

60

9000

Europe / Far East

80

12000


* Terms and Conditions apply:

  1. Rebooking can only be done once
  2. Charges apply for both one way and return
  3. Refund of miles, fees and taxes are not permitted
  4. Service fee can be paid either by Miles or Cash/Credit Cards

Cancellation of redemption tickets

  • All cancellations must be made prior to travel.
  • On cancellation of a redemption booking and subject to the following service charges being collected, the miles will be credited back to the member’s account and taxes and surcharges will be refunded, less the charges.
  • Miles will be refunded within 72 hours.

Blue Silver Gold
Normal redemptions
14+ days before travel for the regular number of miles if booking through a Gulf Air office or Call Centre. No deadline for booking online
Four plus days before travel for the regular number of miles if booking through a Gulf Air office or Call Centre. No deadline for booking online
* Till flights are open for sale in the system with no fees or additional miles to pay if booking through a Gulf Air office or Call Centre.
Quick redemptions
Between 14 days-* till flights are open for sale a fee of US$ 20 or 3,000 miles if booking through a Gulf Air office or Call Centre. No fees for  online booking
4 days-* till flights are open for sale a fee of US$ 20 or 3,000 miles if booking through a Gulf Air office or Call Centre. No fees for booking online
* Till flights are open for sale with no fees or additional miles to pay if booking through a Gulf Air office or Call Centre.
Changes to unticketed redemption tickets
No fee No fee No fee
Changes to ticketed redemption booking (changes to outbound  or return flight, re-routing or class of travel)
Changes can be made up to one day before travel for a fee of US$ 40 or 6,000 miles
Changes can be made up to one day before travel for a fee of US$ 20 or 3,000 miles
Changes can be made up to one day before travel.  A fee of US$ 20 or 3,000 miles is charged for re-routing and/or class of travel. 

Note: No charges for date change of travel.
Cancellations
Must be cancelled four days before departure. A service charge of US$ 40 or 6,000 miles applies.
Must be cancelled one day before departure. A service charge of US$ 20 or 3,000 miles applies.
Must be cancelled at least one day before departure. A service charge of US$ 20 or 3,000 miles applies.
No shows If a member fails to show up for the booked flight, the ticket will be forfeited.
 ** If a member fails to show up for the booked flight, the ticket can be rebooked for a service fee of :
US$ 40 or 6,000 miles for GCC & Middle East.
 US$ 60 or 9,000 miles for Asia. 
US$ 80 or 12,000 miles for Europe/Far East.
 ** If a member fails to show up for the booked flight, the ticket can be rebooked for a service fee of :
US$ 40 or 6,000 miles for GCC & Middle East.
US$ 60 or 9,000 miles for Asia.
US$ 80 or 12,000 miles for Europe/Far East.

* Flights are open for sale until few hours before departure depending on the travel destinations.

 

** Terms and Conditions apply:

• Rebooking can only be done once per sector. The ticket will be forfeited if the member is a no show on same sector twice
• Maximum of two re-bookings per return ticket is allowed
• Charges apply for both OW and RT
• Refund of miles, fees, and taxes are not permitted
• Service fee can be paid either by Miles or Cash/Credit Cards

  Note: One day is calculated as 24 hours prior to departure.


  
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