It is advisable to make any redemption bookings as early as possible to ensure you have a greater chance of booking a seat on the flight of your choice. Obviously during holidays and busy periods, these seats are highly sought after and the choice may not be as wide as normal.
Also, leaving redemption reservations to the last minute may result in late booking charges for some of our members.
- Redemption tickets are for a fixed flight and are not re-routable or endorsable. Open status tickets are not permitted.
- There is no limit to the number of changes a Falconflyer can make to their bookings. However, the specified fee applies to each change.
- Free flight bookings that are not cancelled in accordance with the specified time limits will result in the full forfeiture of the redeemed miles.
Cancellation of redemption tickets:
All cancellations must be made prior to travel. On cancellation of a redemption booking and subject to the following service charges being collected, the miles will be credited back to the member’s account and taxes and surcharges will be refunded, less the charges. Miles will be refunded within 72 hours.
|
Blue |
Silver |
Gold |
|
Normal redemptions |
14+ days before travel for the regular number of miles if booking through a Gulf Air office or Call Centre. No deadline for booking online |
Four plus days before travel for the regular number of miles if booking through a Gulf Air office or Call Centre. No deadline for booking online |
* Till flights are open for sale in the system with no fees or additional miles to pay if booking through a Gulf Air office or Call Centre. No deadline for booking online |
|
Quick redemptions |
Between 14 days-* till flights are open for sale a fee of US$ 20 or 3,000 miles if booking through a Gulf Air office or Call Centre. No fees for online booking |
4 days-* till flights are open for sale a fee of US$ 20 or 3,000 miles if booking through a Gulf Air office or Call Centre. No fees for booking online |
* Till flights are open for sale with no fees or additional miles to pay if booking through a Gulf Air office or Call Centre. No fees for booking online |
|
Changes to unticketed redemption tickets |
No fee |
No fee |
No fee |
|
Changes to ticketed redemption booking (changes to outbound or return flight, re-routing or class of travel) |
Changes can be made up to one day before travel for a fee of US$ 40 or 6,000 miles |
Changes can be made up to one day before travel for a fee of US$ 20 or 3,000 miles |
Changes can be made up to one day before travel. A fee of US$ 20 or 3,000 miles is charged for re-routing and/or class of travel.
Note: No charges for date change of travel. |
|
Cancellations |
Must be cancelled four days before departure. A service charge of US$ 40 or 6,000 miles applies. |
Must be cancelled one day before departure. A service charge of US$ 20 or 3,000 miles applies. |
Must be cancelled at least one day before departure. A service charge of US$ 20 or 3,000 miles applies. |
| No shows |
If a member fails to show up for the booked flight, the ticket will be forfeited. |
If a member fails to show up for the booked flight, the ticket will be forfeited. |
If a member fails to show up for the booked flight, the ticket will be forfeited. |
* Flights are open for sale until few hours before departure depending on the travel destinations.
Note: One day is calculated as 24 hours prior to departure.