Gulf Air, the national carrier of the Kingdom of Bahrain, won the ICT Achievers Award at iTECH Gulf 2014 in a presentation ceremony at the inaugural ICT and IT show, held recently at the Gulf Hotel's Gulf Convention Centre.
The iTECH Awards recognize the value that companies and individuals contribute to the development of the ICT sector in Bahrain and the wider GCC while the "ICT Achievers Award" distinguishes Gulf Air's high level of Information Security management and the IT services that have helped achieve customer satisfaction and deliver service excellence.
Receiving the award, Gulf Air Acting Chief Executive Officer Mr. Maher Salman Al Musallam said, “It is an honor for Gulf Air’s IT achievements to be consistently recognized on both the regional and global scale. This award reinforces our achievements in Information Technology development – vital in the aviation industry today and integral to providing a secure and safe business technology environment to our customers.”
Dr. Jassim Haji, Gulf Air Director of Information Technology commented, “We are committed to delivering excellence in our IT services and implementing a risk-based approach to identify, manage, and reduce the range of threats to which information is regularly subjected. Gulf Air has consistently been at the forefront of introducing several improvements and innovations in our IT operations through the use of the latest and best technology. This award is a testament to that commitment and to the dedication and skills held by the national carrier’s Information Technology team.”
Gulf Air’s IT achievements include being one of few regional airlines to hold the prestigious, global ISO certification for its information security management system. The airline was also the first organization in Bahrain to introduce Private Cloud Computing in its IT operations that enables it to achieve much faster and more efficient business performance, resulting in enhanced customer service in every step of passengers’ journeys.